Case Studies
Our success stories reflect a commitment to innovation, agility, and excellence. Explore how we’ve partnered with clients across industries to turn strategic goals into tangible results — delivering value at every stage of the digital lifecycle.
Explore our industry-focused success stories with detailed insights.
Challenge
Banks rely on complex end-of-day operations — interest calculations, fund settlements, report generation, and reconciliation across multiple systems. Manual coordination or legacy schedulers lead to failures, delays, and compliance risks.
Solution
Automated job sequencing with dependencies across systems (Core Banking → Payments → GL → Reports)
Real-time failure detection and auto-retry mechanisms reduce manual intervention
Integration with ServiceNow for incident creation and alerting on job failures
Dashboard visibility for operations teams to monitor SLAs and performance
Business Impact
95% reduction in manual effort for batch operations
40% faster end-of-day closure
Improved compliance reporting accuracy
Fewer missed SLAs due to automated recovery
Challenge
Hospitals rely on mission-critical systems. Downtime affects patient safety, care quality, and regulatory compliance.
Solution
Centralized tracking of medical equipment
Preventive maintenance workflows and alerts
24/7 system monitoring of EHR and devices
Automated incident response and ITSM integration
Security & HIPAA compliance automation
Business Impact
Improved uptime and faster recovery
Enhanced patient care and efficiency
Stronger data security and compliance
30% reduction in IT support costs
Challenge
Unplanned equipment downtime, inefficient maintenance, and disconnected systems reduce output and profitability.
Solution
IoT & sensor integration for real-time monitoring
Predictive analytics to prevent failures
Automated maintenance work orders via ITSM
Updated CMDB with dashboards for all teams
Business Impact
35% reduction in downtime
Optimized maintenance and longer asset lifespan
Higher production output and cost savings
Seamless IT-OT collaboration
Challenge
System crashes during critical releases delay productivity and client deliverables.
Solution
Automated incident detection (Splunk/Datadog integration)
ITSM ticket automation
Orchestration to restart services & restore configs
Knowledge base integration for guided resolution
Business Impact
Services restored in minutes
50% faster resolution, 30% fewer repeat incidents
Improved productivity & customer satisfaction
Reduced IT overhead and SLA compliance
Challenge
Unpredictable network spikes delay root-cause analysis and impact millions of customers.
Solution
Continuous network monitoring
Predictive AIOps for outage prevention
Event correlation to highlight true root cause
Automated rerouting & scaling of resources
Business Impact
40% reduction in network downtime
25% fewer customer complaints
Proactive issue resolution
Enhanced network reliability & efficiency
Challenge
High traffic during sales causes slowdowns or outages, impacting revenue and customer experience.
Solution
Real-time monitoring of front-end, back-end, and databases
Cloud auto-scaling based on traffic
Instant ITSM alerts for proactive action
Cross-department coordination for peak events
Business Impact
99.9% uptime during peak events
20% increase in completed transactions
Maximized sales and reduced IT stress
Consistent digital shopping experience